Customer Service
Customer Service
Order
Returns
Contact Us
877-247-0195
for customer service or to place an order
800-535-2887
to fax an order
Helm Incorporated
47911 Halyard Dr
Plymouth, MI 48170
Our Commitment to You: "Your satisfaction is our top priority. If for any reason you are not thoroughly satisfied with your purchase, please return it promptly and we'll exchange it or refund your purchase price."
Order
How do I check the status of my order?
You will need to login first. Click on Your Account located in the navigation bar found on the top of each page. Click on the Order Status & History to view all current and previous orders. Select an order to view the details.
Returns
What is your return policy?
Customers are required to inspect items immediately upon arrival. Notification of any claim due to shortage, damage or defect will be communicated to Helm within 5 days of delivery. Helm will not accept returned items without a Returned Material Authorization Number, which will be obtained from a Helm customer service representative.